Why is a report so important? And how does reporting change under Enterprise Content Management systems? This article explores these issues. Reports Lead to Informed Decisions and Actions In an earlier age, it was possible to see things with your own eyes and take appropriate actions to run your business successfully. That age disappeared [...]

Content is useless unless it?s used for managing the business. Managers must get relevant information presented in ways that bring out its significance. Only then can they make informed business decisions, instead of decisions based on a “hunch”. This article explores the information-presentation, or delivery, component of Enterprise Content Management. Captured content must [...]

Along with Content Storage, Preservation, and Delivery, Capture is one of the key components of Enterprise Content Management. This article will explore the ways content is captured in ECM systems. Capture typically consists of acquiring raw data and then processing it in some way. Data Capture Data can be captured manually by ECM [...]

What is content? What does content management involve? And what is special about enterprise content management? This introductory article will seek to answer these questions. In today’s context, content means digital information. This information typically resides in text documents, audio or video files and other kinds of digital files. Digital information is easier to [...]

ECM refers to the strategies, technologies, methods and tools used to capture manage, store, preserve and deliver content.

In order to stay competitive during the economic downturn, executives involved in ECM say their company plans to reduce operating expenses and improve cash flow. Effectively managing enterprise content management processes can help meet these objectives, particularly with reducing expenses. ECM accelerates the flow of information throughout an enterprise which simplifies administration, installation and support [...]

If your company runs SAP or Oracle, integration with either of the platforms will be vital. This is where careful examination of a vendors credentials are important. Some vendors in the marketing, notably Nordic based Streamserve have majored upon certified integration, particularly with SAP. Other companies such as Pitney Bowes Group 1 Software and HP [...]

The report sees content integration (as might be used within customer communications management) and a service oriented approach as being something that will gain momentum to provide a service to specialist business requirements – such as the requirement for content in multi-channel one-one messaging, information availability to call centres, all within the customer communications management [...]

Every company needs to manage and create its information layer in an efficient way to do well in business. To meet this end they take help of various tools available in the market, but one tool that is proving to be their best aid in this endeavor is enterprise content management software. It helps in [...]